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Do you sell a set of cards for a cheaper price?
When will I get my order?
Do you ship overseas?
Do you combine shipping?
What shipping methods do you use?
Who do I contact if I have questions about an item?
Do you do special orders?
What types of papers do you used?
Why is the card I purchased look different than the picture?
How big is the card?
What is my payment options?
When is my payment due?
Do you share my information with anyone?


Do you sell a set of cards for a cheaper price?
YES. For the larger cards ($ 4.00 each), if you buy 6 cards, it will be only $22.00. If you buy 12 cards, it will be $40.00. For the smaller cards ($ 2.00 each), if you buy 6 cards, it will be only $11.00. If you buy 12 cards, it will be $20.00. Also we will combine shipping for you.

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When will I get my order?
Each origami is handmade by one of us, so it does take times. Once your order have posted, we will email you to let you know how long you will be able to receive your products. Normally orders will be processed within 3-5 business days if pay by PayPal. If you pay by check, your order will be shipped after the check clears the bank. You will receive your shipment within 7-10 business days. We will notify you via email when your package has been shipped. (EXCEPT FOR CUSTOM ORDERS)

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Do you ship overseas?
Yes, please send us an email and we will calculate an appropriate shipping charge for you.

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Do you combine shipping?
We will combine shipping costs when multiple items are purchased.

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What shipping methods do you use?
Our normal shipping method is USPS. Priority shipping and insurance are available upon request at additional costs.

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Who do I contact if I have questions about an item?
Please contact us at: wingcrafty@gmail.com

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Do you do special orders?
We are always happy to design something specifically for you! These items will be priced according to terms you agree upon and will take longer than normal due to the production time. Please contact us at wingcrafty@gmail.com if you have any questions. 50% down payment is required after the order has been finalized.

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What types of papers do you used?
All the papers that we used are from differnet regions, such as Japanese for the Origami papers, India for the most of the background papers, USA for the handmade papers. The cards are made by Acid-Free Papers.

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Why is the card I purchased look different than the picture?
Since each card is handmade (one at a time) and the paper that we used are not identical, there may be slight differences in identical cards. This is normal.

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How big is the card?
The $ 4.00 card size is 6.5 x 5 inches. The $2.00 card size is 5.5 x 4.25 inches. Matching envelope included.

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What is my payment options?
 PayPal: accept all major credit cards & e-checks. If you don't have an account, signing up is quick, easy and secure.  Personal Check or Money Orders: your order will be shipped after the check clears the bank.

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When is my payment due?
Payment is due at the time the order is placed, except for custom order that 50% down payment is needed after the order is finalized.

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Do you share my information with anyone?
Of course not. Any information you give us will only be used to process your order. We respect your privacy.

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Last Updated: 26 Oct 2007 18:39:34 PDT home  |  about  |  terms  |  contact
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